Here at Bay Audiology, our mission is to help people rediscover the joy of hearing. We offer a range of services, including hearing tests, hearing device fitting and maintenance, whilst offering ongoing support and care for our clients.
Our Client Care Coordinators are the first face our clients meet on their hearing journey. This role provides an exceptional client care experience with every interaction. As part of a wider team, you will work closely with our Audiologists and Ear Nurses and of course our clients.
Responsibilities for this role include;
- Providing gold standard client care
- Client enquiries
- Appointment management
- Consumable sales and invoicing
- Conduct hearing screening checks
- Hearing device repairs and troubleshooting
Hearing screening and hearing aid repair experience is not necessary and full training is provided in these areas.
We have a part-time role available based in our Seatoun Clinic due to an internal role change. Hours of work are Tuesday, Wednesday & Thursday 8:30am-5pm.
Who we are looking for:
We are seeking genuine, caring individuals, who thrive on making a difference in the lives of others. You will have a natural ability to listen with empathy to our clients, to understand the needs of people from all walks of life and to provide support in the moment as needed. You will be keen to work as part of a friendly, innovative team, who step up to the challenge of a fast-paced environment whilst still having fun.
Why choose us:
We offer a meaningful role at the forefront of innovative hearing care services, within a global organisation, supportive leadership, and future career pathway opportunities. Staff benefits include quarterly team and individual bonuses based on performance along with discounted Southern Cross health insurance.
Sound like you?
We would love to hear from you.
Apply online today with your covering letter and CV and let us know why you would like to join the Bay Audiology family.
Please note, full covid19 vaccination is required for this role.