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Gallagher Bassett is New Zealand’s premier third party administrator (TPA). We manage group insurance plans and claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co, and recently awarded as an Employer of Choice 2021 by HRD New Zealand. We are also celebrated as one of the Top 15 Best Employers in the NZ Insurance Industry 2020/2021.
Recognised for excellence as a service provider our team are geographically dispersed throughout New Zealand. GB provides a suite of claims management, risk management and related services out of offices located in Auckland, Christchurch, and Dunedin.
We are proud to be one of 124 companies from 19 countries on 5 continents, named on the Ethisphere Institute’s 2021 World’s Most Ethical Companies list for the tenth consecutive year.
The Role
We have some fantastic temporary opportunities for awesome Claims Handlers within our General Insurance team. We can cater to different working arrangements where there are full or part time roles for the right candidate!
We are looking for people who can assist us with managing a portfolio of claims across a range of New Zealand’s leading insurers and someone who will take an active role in the continuous improvement of processes within our Team. An ‘above the line’ attitude and experience as a sound team player is a must!
In this fast paced role, you will be responsible for providing ‘top notch’ administrative support to our assessing and case management teams while also actively managing a portfolio of claims. You will have an active eye for detail and be a stickler for accuracy when it comes to compiling reports and information for the decision making process.
Our claimants and clients are never far from your mind in this important customer focused role and this extends to your stakeholders in the supply chain and your team members to delivery demonstrably superior outcomes. Your communication skills a second to none!
The Right Person
To be successful in this role ideally you will have:
- A minimum of two years working experience in claims processing or claims management within the general insurance industry (construction, property preferred)
- A basic understanding of building methods and materials
- Great maths, basic accounting
- Understanding of relevant legislation and local by-laws
- Knowledge of insurance operational processes, practices and risk management
- Excellent customer service, with strong influencing and negotiations skills
- Demonstrated computer literacy i.e. Microsoft Office Suite, ability to learn new systems
- Excellent communication skills for face-to-face, telephone and written communication
- Ability to meet critical timeframes and deadlines
- Commitment to high standard of integrity and ethics
Benefits & Culture
When you join the Gallagher Bassett team, you’ll be joining a culture of best practice, partnership, success and fun! Every member of our team is highly skilled, with a passion for what we do! We work collaboratively to deliver meaningful and relevant services to our clients, and to ensure a consistently high level of job satisfaction among our team members.
Life at Gallagher Bassett is often fast-paced, unpredictable and challenging. Our work is deeply rewarding, social and engaging.
If you’re looking to grow your career with a progressive company – we look forward to hearing from you.
What are you waiting for?
You must hve the right to work in NZ to apply and agency candidates will not be accepted.
Click on Apply for this Job.
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