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Application Support Consultant – Teaching Experience – Christchurch, Canterbury

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Digital Services

  • Full-time at 37.5 hours per week (1.0 FTE)
  • Continuing (i.e. permanent) position


Āu Mahi | What You Will Do

As our Applications Support Consultant – Teaching Experience, your role is to ensure that the teaching and learning experience supported systems (Moodle, Syllabus+, and more) are operational, maintained and improved to support service requests. You will provide advice that supports the strategic goals, functions and operations of the broader Digital Unit, and the University.

You will be part of the cross-functional team in supporting and improving our online learning eco-system to enhance our students’ learning experiences.


Mōu | Who You Are

As our Application Support Consultant, you will ideally have the following:

  • 5-6 year’s work experience in supporting or administering large management information systems.
  • Advanced skills, knowledge and experience with Microsoft Technologies, API and cloud-based services.
  • Proficient knowledge of SQL skills is desirable.
  • Understanding of relational databases to include some knowledge of database schemas and data definitions.
  • Some knowledge and experience of tertiary education sector funding regulations and academic programmers and procedures desirable.
  • A strong customer centric ethos and excellent written and verbal communication skills.
  • Proven ability to work effectively within a cross-functional team.
  • Strong analysis and problem-solving skills.
  • Experience in directly supporting multiple enterprise level legacy systems is required.

A passion for technology, a drive to provide great online learning experiences for students, and communication skills is key for your success in this role. You will be able to build strong relationships with a diverse range of people – from both highly technical and non-technical backgrounds. Additionally, you will have an ability to juggle multiple tasks and enjoy problem solving.


Mahi Ngātahi | Who You Will Work With

Teaching & Learning Experience is a team that supports online learning eco-system to enable the students to engage in learning, and teachers to delivery course content. We play a key role in the functional areas of Curriculum Delivery, Curriculum Improvement, and Academic Administration.

For more information about our team, please visit our website at IT Services


Ngā Painga o UC | Why UC

Tangata Tū, Tangata Ora – Engaged, Empowered, Making a Difference.

Based in Ōtautahi Christchurch, Te Whare Wānanga o Waitaha | University of Canterbury stands for whanaungatanga – we value people and their differences, manaakitanga – we extend care and empower others, and tiakitanga – we will enhance and nurture our resources.

We are committed to accessible higher education, service to the community and the encouragement of talent without barriers of distance, wealth, class, gender or ethnicity. The University explicitly aims to produce graduates and support staff who are engaged with their communities, empowered to act for good and determined to make a difference in the world.

We offer a range of fantastic benefits including flexible work practices, study opportunities and generous superannuation and leave provisions. For more information

For more information about Te Whare Wānanga o Waitaha | University of Canterbury, please visit www.canterbury.ac.nz


The closing date for this position is: Sunday 27
th February 2022 (midnight, NZ time)
Please note applications will be reviewed after the close date.


Pēhea te tono mai | How You Apply

Applications for this position must be submitted on our careers website and should include a cover letter and resume. Please note, we do not accept applications by email, however we are happy to answer your queries in relation to the application process, please forward these to WorkatUC@canterbury.ac.nz

This role may require that you are, and remain, fully vaccinated against COVID-19, including any additional doses or boosters that become available, during your employment with the University of Canterbury.

Due to current border restrictions, you must have Aotearoa New Zealand or Australian citizenship/permanent residency to be considered for this role. If you hold a valid work visa and are physically present in New Zealand then you may also be considered.

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