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GW Management is an investment solutions group ,Our team shares a vision to reinvigorate the private investment sector and to take the services offered in a new direction. Here at GW Management we have worked to completely rebuild the way in which advice is offered to our clients and Investors. Our business is anchored firmly on trying to deliver exactly what our clients told us was most important to them.
Our Culture
It’s an exciting time to become a part of our growing team at GW Management. Our people are our greatest asset and we’re committed to a culture that’s focused on being better at providing great service externally and internally. An organization where people truly matter.
About the role
In this varied role, you will be responsible for providing a high level of customer service to our customers and investors .This is a unique opportunity to bring your customer service skills to a challenging, yet rewarding role. Our clients satisfaction come first. And you’ll be an important part of that.
About you
Excellent people skills.
Great communication and professionalism at every turn.
A drive to get the details right in the information you provide to our clients and the tasks you complete for them.
The initiative to seek out the right solution for our clients.
You’re self-motivated, organized, and pride yourself on hard work with a willingness to deliver on and exceed targets for yourself and your team.
Commitment and passion to want to learn and achieve
Responsibilities include
Creating unique and excellent customer service experiences
Ability to identify customers needs.
Log and resolve inbound call tickets.
Ability to work in a fast-paced environment.
Complaints resolution.
Benefits:
Hybrid working arrangements for most roles, combining office-based and work from home
Generous employee referral bonus
Salary Packaging options
Wellness programs including our Employee Assistance Program
Paid community volunteer leave
Discount program for a range of products and services
14 weeks of fully paid parental leave
Company paid salary continuance insurance
Ability to purchase additional leave
Modern offices with free snacks, drinks and coffee
Let’s spread the positive energy together…
Sound like you? Apply now…
Job Types: Full-time, Part-time, Permanent
Part-time hours: 20 per week
Salary: $35,134.61 – $60,388.95 per year
Benefits:
- Health insurance
- Life insurance
- Professional development assistance
- Work from home
Schedule:
- Day shift
- Flexible hours
- No weekends
Supplementary Pay:
- Bonus
- Commission
- Overtime pay
- Performance bonus
COVID-19 considerations:
Compulsory
Experience:
- customer service: 1 year (Preferred)
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