We collect job opportunities from many sources and post here. We are specially targeting casual and temporary jobs which are suited for university students to earn while they study. Most of the job openings are from the location where famous universities are located.
Please find the below latest job opportunity
[ad_1]
DO YOU LOVE CONNECTING AND BUILDING RAPPORT WITH PEOPLE FROM ALL OVER THE WORLD? THEN IT’S TIME TO MAKE YOUR MARK ON ONE OF THE LARGEST HOTEL CHAINS IN THE WORLD!
AccorHotels are seeking motivated, bubbly, highly engaging and passionate Part-Time Guest Service Agents to join our Front Office Team at Peppers Beacon Queenstown.
Minimum quantity of hours are up to you, so that it can fit in with your commitments and life style – we are flexible!
Overlooking picturesque Lake Wakatipu and a stroll from the heart of Queenstown, Peppers Beacon attracts a mix of Kiwi and international guests in search of year round adventure. Admire spectacular views of the Remarkables Mountains while you work, and when you’re not you can either enjoy the perks of the best peaks with skiing New Zealand’s most sensational ski fields during the winter or enjoy the amazing and stunning endless outdoor adventures during summer!
We are providing the opportunity to grow a career with AccorHotels and in doing so we aim to attract the best talented and passionate people who have an aspiration to be the very best they can in the field of genuine and exceptional guest service.
Do you have the ability to make people feel welcome and valued?
Enjoy telling visitors about the things that are a ‘must see’ during their stay?
…then we want to hear from you!
Overview of what is required?
With a Guest Service Agent often being the first point of contact for our guests, your genuine appreciation and compassion towards our guest along with strong communication skills will shine through in this role and with the role delivering on a wide variety of tasks it will ensure that every day is different.
As Guest Service Agent you will serve on the Front Office Team and provide services to our Guests that will enhance the overall experience, making it exceptional from check-in through check-out and all the important elements in between; as required but more importantly as expected. A Guest Service Agent is a true influencer, starting from the first impression and beyond, making them responsible for performing the following tasks to the highest standards:
- Achieve positive outcomes from Guest queries in a timely and efficient manner
- Ensure an efficient reception experience for Guests, including check in/out, and other tasks as required
- Ensure that the Duty Manager is kept fully aware of any relevant feedback from guests and, or, other departments
- Ability to make accurate and timely reservations, via both telephone and email correspondence
- Maintaining guest and owners accounts accurately
- Demonstrate a high level of Guest Service at all times
- Attend appropriate training courses, when required, and assist with the wider teams training and development requirements
- Demonstrate sound knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
- Maximize room occupancy and revenue using up-selling techniques to promote hotel services and facilities at every opportunity
- Following enquiries of interest and Promote and sell activities / tours and attraction at every opportunity
- Comply with hotel security, fire regulations and all the latest health and safety legislation
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
- Assist other departments, as and when required
What are we looking for?
Guest Service Agents serving Peppers brands are always committed to our Guests and working with other Team Members to deliver the very best experience possible. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Previous experience in a customer-focused industry
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Calm, efficient, and organized with great attention to detail
- Ability to multi-task while maintaining a positive attitude when working with our Guests
- Professional manner with an emphasis on hospitality and guest service
- Ability to work on your own and as part of a team
- Competent level of IT proficiency for Microsoft applications and Hotel PMS
- It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in cash handling
- Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors
- Conflict resolution experience
…these are a few things that will make you shine in this role, having energy and a positive attitude, a genuine customer service focus and a dedication to always making our guest’s smile during their stay. We are seeking someone who goes the extra mile to provide a memorable guest experience with the ability to multitask, work under pressure and think on your feet to quickly resolve issues.
You may have previous experience in a similar role, or you may be a customer service superstar in a different industry, either way we would love to hear from you.
If you are an energetic hospitality professional with a passion for customer service, apply now!
What will it be like to work for Peppers Beacon?
AccorHotels, Peppers parent company, is the leading global hospitality company, covering the accommodation sector from luxurious full-service hotels, resorts and apartments to extended-stay suites and mid-priced hotels. For over half a century, AccorHotels has offered business and leisure travellers the finest in accommodations, service, amenities and value all around the world. Accor is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands and our amazing Team Members are at the heart of it all!
In return for your energy, hard work and sense of fun and ambition, we offer you discounted rates at our hotels, resorts and apartments across the globe. With more than 4000 Hotels and Resorts in the Accor family, the opportunities for transfer and career progression are limitless!
Join the Accor journey today!!!
Aboriginal & Torres Strait Islander people are strongly encouraged to apply.
Learn more about Accor – Follow ALL-Accor Live Limitless @all.pacific
Work your way across the Pacific and find other opportunities – www.jobsataccor.com.au
To see what our team are up to connect with us at @KeepUpWithAccor on Instagram, Accor Careers Pacific on Facebook and LinkedIn.
[ad_2]
Source link
