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Te Ratonga Tautoko Hangarau | Digital Services
- Full-time at 37.5 hours per week (1.0 FTE)
- Continuing (i.e. permanent) position
Mahi Ngātahi | Who You Will Work With
Building world-class digital capability is crucial to the University of Canterbury’s ongoing success. Digital strive to provide a dynamic foundation from which the University (UC) can explore new business models and ways of working. Digital will transform how we work, behave, and the expectations of the communities we service. Our Vision – Our Southern Cross – Digital at UC will be a strategic enabler to deliver relevant, distinctive, world-class learning, research and collaborative experiences to a global audience. This is underpinned by an empowering workplace experience that enables our people to digitally embrace Whanaungatanga, Manaakitanga and Tiakitanga.
For more information about our team, please visit us @ Digital Services.
Āu Mahi | What You Will Do
UC’s Digital Services team has an opportunity for an Application Support Consultant to come on board. In this position, you will manage and troubleshoot software applications and programs, in addition to finding and implementing solutions to existing and potential problems. You will ensure applications and programs are operational, supported, created, and enhanced to meet specific business goals and customer needs.
Mōu | Who You Are
To be successful in this position, you will have a strong customer focus and have excellent communication skills. You will also have the following:
- 5 years’ experience in IT or related areas, with at least 2 years’ experience in Microsoft 365 platform.
- Advanced skills, knowledge, and experience with Microsoft 365 products and VOIP technologies.
- Ability to monitor upcoming changes and features in the Microsoft 365 platform, practicing continual improvement to ensure that new features are communicated, and changes are rolled out through standard Change processes
- Have a high level of understanding about key security principles and concepts.
- A strong customer centric service ethic that is responsive to all clients both internal and external
- Excellent written and verbal communication skills.
- Demonstrated ability to identify and interpret customer needs, and requirements.
- Proven ability to work effectively within a cross-functional team.
- Strong analysis and problem-solving skills.
- Thorough understanding of Agile practices such as Scrum and Kanban
Ngā Painga o UC | Why UC
Tangata Tū, Tangata Ora – Engaged, Empowered, Making a Difference.
Our values are manaakitanga, whanaungatanga and tiakitanga at Te Whare Wānanga o Waitaha and these uara (values) guide our decisions and behaviour. Our values provide a roadmap for how we do things, affirming our commitment to the oranga (health, safety and wellbeing) of our students through mana-enhancing pastoral care and support. Ngā Uara (our values) challenge and inspire us to be the best we can be. They make UC a great place to work and study. For more on our Ngā Uara | Our Values visit https://www.canterbury.ac.nz/about/values/
We offer a range of fantastic benefits including flexible work practices, study opportunities and generous superannuation and leave provisions. For more information, please visit us: https://www.canterbury.ac.nz/joinus/benefits/
For more information about Te Whare Wānanga o Waitaha | University of Canterbury, please visit www.canterbury.ac.nz
The closing date for this position is: Wednesday 6 July 2022 (midnight, NZ time)
Please note, applications will be reviewed as they are received, and interviews may take place prior to the close date.
Pēhea te tono mai | How You Apply
Applications for this position must be submitted on our careers website and should include a cover letter and resume.
Please note, we do not accept applications by email, however we are happy to answer your queries in relation to the application process, please forward these to WorkatUC@canterbury.ac.nz
Due to current border restrictions, you must have Aotearoa New Zealand or Australian citizenship/permanent residency to be considered for this role. If you hold a valid work visa and are physically present in New Zealand then you may also be considered.
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