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SHARED SERVICES
About Us/Mō mātou
The University of Otago, Christchurch campus is home to over 1,000 students. One third are medical students in their three clinical years of training and physiotherapy students in their final clinical year. Two thirds are postgraduate health sciences students undertaking a range of programmes to PhD level. Our student body is diverse with more than 20 nationalities represented.
We have internationally recognised research strengths in a number of areas including heart disease, indigenous health, infectious diseases, genetics, cancer, biomedical engineering, nursing, mental health and public health. All of our 14 departments are research active, with more than 30 well-established research groups.
Our campus is located in the heart of Te Papa Hauora (the city’s dedicated health precinct), right next to Christchurch Hospital. Many of our teaching and research staff hold joint positions with the Canterbury District Health Board – ensuring close clinical links.
Client Services is a Division of Shared Services, a team of highly skilled professional staff responsible for delivering an outstanding student and staff experience through high quality, effective service delivery to all of the University’s internal and external customers.
The Role/Te mahi
You will provide proactive administrative support to one or more work areas, becoming a trusted point of contact for a range of, staff, visitors and students. A strong customer service focus is critical to success in this role.
- Providing high-level of administrative support to the Clinical Research Unit Reception, including transcribing, welcoming clinic attendees and calendar management.
- Providing a wide range of administrative support including diary management, document drafting, correspondence and administrative support to teaching.
- Performing local processing activities including accounts and finance related tasks (e.g. processing PCard transactions; reimbursements; purchasing tasks (stationery and office supplies).
- Using University systems to update databases, extract data, provide reports and other relevant data.
Due to the nature of the Shared Services Division, the range of tasks and responsibilities is broad and may require performing duties at different workplaces or locations across campus.
Skills and Experience/Kā pūkeka me kā wheako
- Proven experience in a busy administration or reception role where high levels of customer service delivery are expected.
- A passion for delivering exceptional service to customers.
- Proficiency in the Microsoft suite of programmes.
Further details/Pūroko
We welcome applications from candidates for this part-time (0.6 FTE), permanent role.
Hours for this role are 8.30am/9am to 1 pm/1.30 pm, Monday to Friday.
You must have the right to live and work in New Zealand to apply for this position.
The University is committed to meeting its obligations under the Children Act 2014. Candidates who successfully make the final stages of the recruitment process will be required to undergo a safety check.
Specific enquiries may be directed to Katrina Hogg, Manager Client Services via the contact details below.
Application/Tono
As part of your online application process, please provide the names and contact details of two referees whose consent has been obtained and who may be contacted for a confidential reference (one being your current/most recent manager). Referees will only be contacted in the event that your application progresses past the interview stage, we will get in touch to let you know that your references will be contacted.
To submit your application (including CV and cover letter) please click the apply button. Applications quoting reference number 2200741 will close on Tuesday, 19 April 2022.
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