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HomeChristchurch - New Zealand - Part Time Jobs for StudentsDilworth Hearing Customer Service Rep - Merivale - Christchurch, Canterbury

Dilworth Hearing Customer Service Rep – Merivale – Christchurch, Canterbury

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Please find the below latest job opportunity


Dilworth Hearing has been providing paediatric and adult audiology services in New Zealand for over 50 years. We have 20 clinics nationwide and consider customer service to be the single most important aspect of our business.

About the role:
We are looking for an customer services representative at our Merivale Clinic in Christchurch. We are looking for someone who is ideally a professional, customer focused administrator who enjoys working with a small team!

This is a part-time position, working Monday to Wednesdays 8.00am – 5.00pm.

The role is varied, including front desk responsibilities, greeting all our patients, scheduling of appointments, handling hearing aid repairs and over the counter sales, alongside conducting basic hearing screening. If you enjoy working in a friendly, customer focused environment, can think on your feet, are an excellent multi-tasker, and most importantly interested in helping patients, this could be the position for you!

To be successful in this role you will need:

  • Previous experience in a client facing customer service position mandatory
  • Clear professional communication style
  • Strong administration skills
  • Attention to detail and accurate data entry skills
  • A great phone manner and a warm face to face communication style.
  • Patience and genuine empathy for our patients

What we offer:

If you are looking for a meaningful, challenging career at the forefront of innovative hearing care services, a competitive salary plus bonus scheme, staff benefits and a supportive leadership team – explore your future with us!

  • A values-driven, supportive culture and team who will support your own professional journey with the opportunity to progress through the business
  • While you’re employed at Amplifon NZ, receive free top of the range hearing aids (and a discount for family!)
  • Discounted Southern Cross Health insurance
  • Annual conference (typically in Auckland) for all staff and Charles Holland Awards recognising top performing clinics
  • Help people everyday experience the joy of better hearing
  • Be part of a team that genuinely cares about what they do
  • Be part of a close-knit team
  • Work for an award-winning team – winner of both Quality Service and Most Trusted brand awards

Apply today with your CV and covering letter. Please note Covid 19 Vaccination is required for this role.



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