Food and Beverage Attendant – Christchurch, Canterbury

We’re always looking for positive people at Sudima Hotels. Whether it’s a food and beverage role, front of house, or keeping things running smoothly behind the scenes, working for us means getting unlimited opportunities to develop your career, and train while you get paid. It means being part of a company culture that’s really passionate about putting people first. And it means having the flexibility and opportunity to work in lots of different places and in different roles.

Our people love coming to work every day. We think you will too. Our focus is on running a sustainable business that takes the wellbeing of our staff seriously. As an employer, we’re genuinely there to support you at all times. We create a friendly environment where every day is a jeans day. And we offer great employee benefits like discounts on hotel stays, food and beverage, work rewards and anniversary vouchers.

The Role

We are seeking talented Food and Beverage Attendants to join our team. We are looking for individuals who are passionate about hospitality and have experience in leading restaurants or customer facing roles. Full training will be provided. Whether you are a seasoned professional in the foody scene, or a newcomer to hospitality, we are keen to talk with you!

Responsibilities

• Provide a warm engaging welcome to all guests
• Work as a team to ensure exceptional service and dining experiences
• Preparation of the restaurant for service
• Seating guests, taking orders and delivering exceptional service at all times
• Taking external and internal phone inquiries and delivery of room service
• Settling guest accounts
• Ensuring a positive resolution and follow up with any guest complaints

Requirements

• Exceptional grooming and hygiene standards
• Ability to remain calm under pressure, willing to go the extra mile to ensure guests make the most of their day
• Outstanding communication and customer service skills, with good attention to detail
• Have a desire to learn and grow your hospitality career
• Experience in restaurant & bar service or customer facing role would be advantageous
• Flexibility to work outside normal hours as required. (which may include early morning starts, late finishes, weekends and public holidays)
• Relevant Hospitality qualification desirable, but not essential
• Valid Right to Work in NZ
• This role is required to be performed by a COVID-19 vaccinated worker in line with our company COVID-19 policy, where all workers & contractors are required to be fully vaccinated. As a mixed hospitality environment all our outlets and worksites require guests and visitors over 12 years and 3 months to present a valid vaccine pass (MVP) to gain entry. Our team are proud to be 100% vaccinated against COVID-19 doing our part to keep our workplaces, whānau and communities safe.

Benefits

• Join a growing, but family focused owned and operated NZ award winning hotel business
• A competitive salary as well as best in the industry perks and anniversary vouchers
• Leadership development and training on the job, online and through regular workshops/group events
• Fantastic hotel rates across our network

Sudima Christchurch Airport is a 4.5-star hotel just five minutes from the airport terminals and next door to the International Antarctic Centre. The facilities include an in-house restaurant and bar, a gym, conference rooms, high-speed internet and a shuttle that runs 24/7.

Our values are based around caring, working together and doing the right thing. We are passionate about our people. We encourage people from diverse backgrounds to apply. Sudima hotels are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all.

APPLICATIONS WILL ONLY BE ACCEPTED FOR THIS ROLE VIA ONLINE APPLICATION PROCESS

Sudima Hotels are committed to accessibility, should you require assistance or support and are unable to apply online, contact Sudima Christchurch Airport Monday to Friday 9am – 5pm to discuss in person.