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Novotel New Plymouth Taranaki opened in December 2015. The exceptionally designed hotel creates a sensational impression at the entrance to New Plymouth CBD. Novotel New Plymouth has 85 rooms, serves a breakfast buffet and a la carte, has an a la carte lunch and dinner restaurant and bar, conference facilities for up to 250 delegates, and an on-site fitness centre.
Our guest feedback on the cleanliness of our hotel rooms and facilities is second to none. We pride ourselves on being the best at what we do and our guests rave about our spotless hotel.
To continue our focus on quality, we are seeking a Houseperson / Public Area Cleaner to join our amazing team.
Working closely with the housekeeping team and reporting to our Executive Housekeeper, we require our ideal candidate to be reliable, adaptable, willing to be part of the team, guest-focused, and performance-driven – keeping emphasis on what our guests want.
This role requires a hands-on person to perform a combination of tasks. You will help maintain the hotel’s public areas (inside and outside) in a clean and orderly manner, support the housekeeping team in their daily tasks while they are cleaning their rooms, and respond to guest requests.
You will be required to work mostly day shifts, up to three days between Monday to Friday and Saturdays and Sundays. You will unless otherwise arranged have 2 days off per week between Monday to Friday. Weekends off can be arranged on request.
This role will be broken up into two parts:
Public Area Duties (inside and outside) on a 4-week schedule (up to 3 shifts between Monday to Friday from 07:00):
- washing and vacuuming the hotel vehicles
- mowing the lawn
- washing garbage bins
- walking the parking lot to check for and pick up papers, etc
- maintaining clean and safe grounds
- sweeping and/or blowing of leaves
- garden work
- keeping outside patio areas clean
- window washing (lower level) – inside and outside
- carpet cleaning
Saturday and Sunday from 06:00/07:00 – Houseperson and Public Area Duties (inside)
- maintain the cleanliness of the lobby, meeting rooms, restrooms, gym, and all public spaces throughout the shift (Sweep, mop, vacuum lobby, empty all trash cans)
- complete trash and linen run for the room attendants
- assist with inventory control, stock and organize supplies and maintain the storerooms in a neat and orderly manner
- collect used guest amenities and soaps for recycling
Specific Requirements:
- Able to work 5 days per week as specified above, from 6:00 / 7:00 in the morning respectively, including weekdays, weekends, and public holidays.
- Able to stand for long periods of time, be energetic and fit, perform physical and repetitious tasks including pushing, pulling, lifting (heavy up to 25 kgs), and gripping.
- Previous housekeeping (cleaning) experience in a hotel is an advantage, but not required
- Commitment to customer service excellence
- Friendly, helpful and positive attitude.
- Effective communication skills
- Physically able, energetic and fit
- Extremely reliable and punctual
- Quick decision-making skills and ability to work unsupervised
- Ability to work in a fast-paced environment, multi-task and make use of your excellent time management skills to adhere to strict timelines.
- Ability to work a variety of hours which includes weekends across a weekly roster.
- A keen eye for detail and PASSION for quality and presentation
- Ability to confidently and logically problem solve
- Personal presentation and high level of communication – both verbal & written.
- Linen and amenity stock take and orders.
- Ability to work shifts between 06:30/07:00 up to 12:00/13:00 any day of the week
This is a physically demanding job.
Please note to be considered for this role you must reside in New Zealand and either be a New Zealand citizen, resident, or hold a current valid work visa which will be valid for at least the next year.
If this role sounds like something you would be interested in then please submit your resume and cover letter by clicking on the ‘apply now’ button above.
Job Types: Part-time, Permanent
Part-time hours: 15-25 per week
Salary: $21.20 – $21.70 per hour
Benefits:
- Employee discount
- Free drinks
- Free food
Schedule:
- Day shift
- Monday to Friday
- Public holidays
- Shift work
- Weekend availability
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