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Team Leader, Knowledgebase – Dunedin, Otago

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Please find the below latest job opportunity



About our team/Mō te tīma

The AskOtago Knowledgebase team are the “stewards” of the University Knowledgebase, and we are looking for a new leader to join the team.

Working as part of AskOtago, within the Shared Services Division, we are responsible for collecting and providing accurate, reliable and trustworthy information right across the University of Otago and making sure the Knowledgebase, Pātaka continues to reflect accurate information.

The role/Te mahi

An exciting opportunity has become available to lead the Knowledgebase Team and continue to improve the quality of service we provide every day to our Students, Staff and Visitors at the University of Otago.

We are looking for a Team Leader with a strong continuous improvement and customer service ethos.

You will have experience with data analytics and experience working in a service provision environment or organisation.

Your skills and experience/Kā pūkeka me kā wheako

We are looking for candidates who have:

  • A positive, proactive approach to work.
  • Experience providing excellent customer service.
  • Possess exceptional verbal and written communication skills.
  • A strong sense of pride and passion in their work.
  • A focus on continuous improvement and development.

Further details/Pūroko

This full time, permanent position. Hours of employment are Monday to Friday 8.30am to 5.00pm.

You must have the right to live and work in New Zealand to apply for this role.

For further information, or to discuss the role in confidence – please contact Philippa Hoult, via the contact details below.


To submit your application (including CV and cover letter) please click the apply button. Applications quoting reference number 2200216 will close on Wednesday, 9 February 2022.


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