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Technical Support Consultant – Christchurch, Canterbury


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Please find the below latest job opportunity


Digital Services

  • Full-time at 37.5 hours per week (1.0 FTE)
  • Continuing (i.e. permanent) position

Āu Mahi | What You Will Do

UC’s Digital Services team has an exciting opportunity for a Technical Support Consultant to come join our Modern Workplace product team. The Modern Workplace product team is looking to build, develop and improve value to our customers, by providing a digital device experience that is more than just a device by enabling the UC Digital Strategy and broader UC strategic directives.

In this position, you will be an integral part of the team that develops and evolves the software deployment toolsets to support a Modern Managed device environment that is both enabling and cyber secure for the UC community. You will constantly explore, deploy and support, in an iterative way, new methods to enhance the user device experience, over the whole lifecycle, by extracting the most value out of our investment in existing and new digital platforms such as Microsoft Intune.

Mōu | Who You Are

To be successful in this position, you will have a strong interpersonal skills, to work with both teams and individuals, and have have a high degree of accuracy in your work. Additionally, you will ideally have the following:

  • Bachelor’s Degree with substantial computing content or an appropriate tertiary (or industry) qualification
  • At least five years’ experience configuring and managing PC or Mac workstations in a networked environment, using file and print servers
  • Sound experience with the installation of a broad range of Mac or PC software applications
  • Extensive experience in supporting computer systems
  • At least two years’ experience in writing technical user-documentation
  • Project work experience

Mahi Ngātahi | Who You Will Work With

UC is in the process of enhancing its students’ learning experiences by moving towards a world-leading blended learning eco-system, underpinned by interactive learning content, online labs, and virtual classes. Similarly ambitious digital initiatives will be undertaken to enable academic staff to conduct high quality research in the rapidly changing world as well as to successfully connect the entire university – students, teaching staff, researchers and administration – through the delivery of the latest collaborative technology.

For more information about our team please visit our website, IT Services.

Ngā Painga o UC | Why UC

Tangata Tū, Tangata Ora – Engaged, Empowered, Making a Difference.

Based in Ōtautahi Christchurch, Te Whare Wānanga o Waitaha | University of Canterbury stands for whanaungatanga – we value people and their differences, manaakitanga – we extend care and empower others, and tiakitanga – we will enhance and nurture our resources.

We are committed to accessible higher education, service to the community and the encouragement of talent without barriers of distance, wealth, class, gender or ethnicity. The University explicitly aims to produce graduates and support staff who are engaged with their communities, empowered to act for good and determined to make a difference in the world.

We offer a range of fantastic benefits including flexible work practices, study opportunities and generous superannuation and leave provisions. For more information

For more information about Te Whare Wānanga o Waitaha | University of Canterbury, please visit www.canterbury.ac.nz

The closing date for this position is: Friday 11
th February 2022 (midnight, NZ time)
Please note applications will be reviewed after the close date.

Pēhea te tono mai | How You Apply

Applications for this position must be submitted on our careers website and should include a cover letter and resume. Please note, we do not accept applications by email, however we are happy to answer your queries in relation to the application process, please forward these to WorkatUC@canterbury.ac.nz

This role may require that you are, and remain, fully vaccinated against COVID-19, including any additional doses or boosters that become available, during your employment with the University of Canterbury.

Due to current border restrictions, you must have Aotearoa New Zealand or Australian citizenship/permanent residency to be considered for this role. If you hold a valid work visa and are physically present in New Zealand then you may also be considered.


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