Kansas City – USA – Part time jobs for students
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We are a local Non-Profit Transitional Housing Ministry. We are looking for a Retail Customer Service/Sales Representative to provide an excellent customer experience for our Thrift Store customers. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify customer needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues will make you successful in this role. Ultimately, you will ensure that our customers understand the benefits of shopping with Pivotal Point and how that makes an impact on our ministry goals in the community.
Responsibilities
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Cross-sell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services
Skills
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts
- High school degree
Job Type: Part-time
Pay: $12.00 – $15.00 per hour
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Saint Joseph, MO 64506: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Required)
Experience:
- Retail Sales: 1 year (Preferred)
Shift availability:
Work Location: One location
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