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Community Support Worker in Residential Service – Adult Mental Health – Invercargill, Southland

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About Us

Pact is a major provider of community, vocational and residential based intellectual disability, mental health and addictions services across Southland, Otago, West Coast and the Lower North Island. Our team of passionate staff journey alongside individuals to support them in setting and achieving their goals.

We are looking for someone with a passion for supporting people with a high and complex needs to lead fulfilling lives in the community.

Our services provide a safe and positive environment where our clients are assisted to achieve maximum independence.

Pact is currently looking for a part time Community Support Worker to work in our mental health residential service in Invercargill.

The Role

It is the people we support, that makes this the best job!

Pact is looking for an enthusiastic and energetic person to work alongside people recovering from mental illness. We are seeking an individual who will inspire, encourage, be a role model, plus have excellent interpersonal skills and a ‘can do’ attitude.

We are looking for someone who is client-focused, easily adaptable to a dynamic environment, understanding, observant and non-judgemental. Further you will need excellent interpersonal skills and demonstrate resilience, integrity and professionalism.

Even if you have had no previous experience, though know you have the right attitude, enjoy supporting people in your personal life, have a natural way about you, are innovative and can think on your feet and you’re willing to learn and grow not only yourself, but the people around you. Then apply with Pact as we are looking for active, fun, practical, caring people to work and support our clients to attain their goals in life, to enhance the skills they have and build on them.

Key Responsibilities;

  • Support those who have challenging behaviours
  • Assistance with an educational environment
  • Encourage client participation
  • Support individuals to achieve their goals
  • Maintain social, health, education and whanau connection
  • Ensure client processes are accurately documented
  • Excellent communication and networking skills
  • Positive, patient and enthusiastic personality
  • Celebrating staff and clients accomplishments

You will have the chance to train and gain further education on the job, which then enhances your own worth within the organisation.

Our starting rate is $24.06 an hour and in increments increase to $28.25 after completing your Career Force levels, which is on the job based training. We offer a lot of training within in the job to ensure you have the skills to be the best support person within Pact.

Vacancies across a number of our residential homes require mornings, afternoons, sleep overs, and weekend work. Our vacancies range from 80 hrs a fortnight on a permanent roster to casual work.

We are the provider to work for, we have longevity within our teams, the ability to move around services and or departments, including ‘Supported Independent Living’, ‘Intellectual disability residential’ and many other options. We are an extremely diverse support organisation. Here at Pact we work as a team, everyone is a vital link in the chain. Are you our missing link? If you believe you have what it takes then apply now.

Part time & Casual shifts available (16 hours per week)

As we operate 24/7, hours of work will include day, evening, weekend and sleepover shifts, this will be dependent upon roster.

Excellent communication and networking skills with the ability to build and sustain working relationships with our client, staff and external agencies is essential. Previous professional experience in the mental health field is desirable.

A level 4 or other relevant qualification in mental health is also desirable but not essential. Otherwise, there is an expectation that you will be willing to start working towards obtaining a level 4 mental health qualification after your first year of employment.

  • A full driver’s licence and computer skills are essential.
  • If on a work visa, this must be valid for at least twelve months
  • Must be available for an interview in Invercargill.


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