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Guest Service Agent – Wellington City, Wellington

We collect job opportunities from many sources and post here. We are specially targeting casual and temporary jobs which are suited for university students to earn while they study. Most of the job openings are from the location where famous universities are located.

Please find the below latest job opportunity

Our Hotel is looking for a Guest Service Agent to join their awesome team!

You will be responsible for greeting, registering and checking in/out guests of the hotel, as well as assist in other services.

Key responsibilities

  • Working as part of a team on a rotating roster including public holidays
  • Achieve positive outcomes from guest queries in a timely and efficient manner
  • Demonstrate and maintain high level of customer service
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Able to upsell products and services, as well as increase guest satisfaction
  • Completing reservations and all other duties assigned by manager

Skills and requirements:

  • Previous experience in Hospitality industry
  • Reliable and punctual
  • Can-do, positive attitude that consistently delivers exceptional guest engagement
  • Able to adhere to operational procedures
  • Well versed in Health and Safety
  • Excellent communication skills, both written and verbal
  • Attention to detail and accuracy
  • Ability to multi-task
  • Availability to work at least 4-5 shifts per week, AM, PM and split shifts.
  • Current eligibility to work in New Zealand
  • Immaculate personal presentation and grooming standards
  • Working knowledge of Clarity PMS (preferred but not essential)
  • Hospitality qualification preferred

“A story that stays with you”

At our Hotels we have a wide variety of roles, situated around the country. Our current growth phase has been strategically planned but we are always on the lookout for talented people enthusiastic about a career in hospitality. Your well-being is our top priority, along with providing you with endless career and growth opportunities, fantastic rewards and recognition, flexibility to suit your lifestyle and enjoy your birthday off!

The world is yours to explore, so join us today to start an adventure of a lifetime!

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