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Please find the below latest job opportunity
Hotel Waterloo and Backpackers are now seeking a part time Receptionist to join our friendly and dynamic Front Office Department. This is a fantastic opportunity for the right person who is career focused and wishes to join this success driven Hotel and Backpackers.
If you have previous experience as a Receptionist or are currently employed in the hospitality industry and looking to make a change, then this is the opportunity for you!
Reporting to the Front Office Manager you will be responsible for:
- Assisting with guest and enquiries via phone and in person
- Providing efficient guest arrival/departure procedures
- Anticipating guest needs and requirements
- Finalising guest accounts and cashiering
- Adhering to policies and procedures at all times
- Working to achieve budgets and sales targets
- Resolving billing queries
Hotel Waterloo and Backpackers is located in one of the most central locations in Wellington, right across the road from the train station, near the busses as well as the ferry terminals. It is a busy reception as the property offers a variety of bedding configurations depending on the needs of the guest.
The Front Office team are led by the Rooms Division Manager and this is a great opportunity to learn reception skills and be part of the change Hotel Waterloo is undergoing as it prepares for refurbishment.
You must have the ability to work days and evenings, and have a friendly and helpful manner enabling you to provide outstanding customer service.
If this sounds like you we would love to hear from you!
Please Note: You MUST be legally entitled to work in New Zealand. You must be either a New Zealand Citizen, Permanent Resident or hold a current and open work visa with at least 12 months until expiry. Sponsorship or visa variation will not be provided for this position.
Job Types: Part-time, Permanent