We collect job opportunities from many sources and post here. We are specially targeting casual and temporary jobs which are suited for university students to earn while they study. Most of the job openings are from the location where famous universities are located.
Please find the below latest job opportunity
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UCG are Australia and New Zealand’s leading provider in the next generation of telecommunication. They are a leader in their space, referred to as a business of choice when testing or trialling new concepts. The leaders are passionate about what they do and know people are everything, which is why they aim to empower and develop their employees every day. At Frog Recruitment we have worked with UCG for many years, and we are delighted to partner with them as a place where people are proud to say they work.
- Permanent Customer Service Representatives
- Attractive Salary in line with market
- Based in Wellington CBD – easy to get to via public transport
- Hours are on a 24/7 roster – between 7am – 7pm
- UCG is a pro-vaccination company
It is an exciting project to be part off & to help with this increase in business they are growing their Work Management Coordinator team by 10 people.
Why would you want to work for UCG?
- Work for a fast growing and stable company in the telecommunications industry
- Be part of a diverse and inclusive team who are always striving to improve
- Opportunity for a hybrid working model
- Strong company culture – social events, internal competitions, supportive team, and leaders
- Full training will be provided and opportunities for growth and development
About the role:
As a cutsomer service representative , you will be working closely with the contractors, field managers and customers to make sure appointments are scheduled in line with their service level agreements:
- Updating and monitoring their workflow management system and the client systems with scheduled tickets of work
- Coordinating and scheduling work with contractors with relevant skills for the job
- Both inbound and outbound calls to customers to arrange times for contractors to be on site
- Keeping Sitetrax updated throughout the job cycle until completion and with any relevant information from delivery partners or stakeholders.
What are they looking for?
It would be a bonus if you have worked in the industry previously and have some knowledge of telecommunications. However, this isn’t essential, but we are looking for:
- Previous customer service and administration experience
- Examples of your problem-solving and interpersonal skills
- Strong time management and the ability to multitask
How to apply!
If you are looking to move into a growing, established business and this customer service role sounds like the perfect career move for you please hit apply on this page or contact me (Kirsty) on 09 869 6255 for any further information
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